We learned print the hard way, then built the print shop we would want to use.
Before starting Printpal, our founders were franchisees in a national print franchise network, among the youngest it had taken on. That is where they learned the discipline of professional print: proper quality checks, colour that stays consistent from one job to the next, and standards that do not slip when a deadline is tight.
They opened Printpal London on Ballards Lane to keep those standards and add something most printers had dropped: a real person looking after every order. As the business grew, we moved to our more central shop on Hendon Lane in Finchley Central.
Customers come to one team for printing, graphic design and websites. Most of our growth has come from word of mouth and from clients who have stayed with us for years, which we take as the clearest sign we are doing the job properly.